The technical assistance is not only a warranty following all our products, but it is also a preventive counselling we can supply so to have all the necessary information to make the better choice.

Our Service Point grants a reply within 24 hours from the request, with the possibility to arrange video-calls and checks with remote connections directly on the machines. The specialized technicians assist the operator in every step until the problem is solved, following the operations step-by-step.

If the remote assistance is not enough, arranging a visit on site at the client’s factory is not a problem: the technical visits are frequent in every Country, both for the general check up on the machines and for specific interventions.

Competence, precision and care of our technical staff are always at complete disposal!